If for any given reason you decide the International Driver's Permit is no longer needed, or you are not entirely satisfied with our services, feel free to return the document within 7 days of purchase to receive a refund. Please be aware that shipping fee and Urgent process fee are not refundable.

To complete your return, we require a receipt or proof of purchase. 

There are certain situations where only partial refunds are granted (if applicable)

• Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
• Any item that is returned more than 7 days after delivery.

Refunds (if applicable) 
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. In some cases, there is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].

Exchanges (if applicable) 
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to: 
International Automobile Association Inc.  
4601 Sheridan Street. Ste 211, 
Hollywood, FL 33021
United States. 

Shipping 
To return your product, you should mail your product to: 
International Automobile Association Inc.  
4601 Sheridan Street. Ste 211, 
Hollywood, FL 33021 
United States. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Thank you for choosing International Automobile Association Inc. If you need further assistance please contact us.